Terms & Conditions

抽油烟机维修由安心家电提供,本文为我们的服务条款,说明预约、付款、上门测量、保修与责任范围,为您在多伦多/GTA使用服务提供透明说明。

Effective Date: October 12, 2025
Website: ansenappliance.com
Company: AnSen Appliance

1. Acceptance of Terms

By accessing or using this website (ansenappliance.com), you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use this website.

These terms apply to all visitors, customers, and users of the website.


2. Services Provided

AnSen Appliance provides information, products, and services related to household appliances, including but not limited to:

  • Appliance sales

  • Appliance repair services

  • Installation services

  • Maintenance services

  • Online consultations

  • Product information and recommendations

All services are subject to availability and may change without notice.


3. Website Use

You agree to use this website only for lawful purposes.

You agree not to:

  • Use the website for fraudulent purposes

  • Attempt to gain unauthorized access to the website or its servers

  • Distribute viruses or malicious code

  • Copy or reproduce website content without permission

  • Interfere with the website’s operation

Violation of these terms may result in termination of access.


4. Product Information

We make every effort to ensure that product descriptions, prices, and availability are accurate. However, errors may occur.

AnSen Appliance reserves the right to:

  • Correct any errors in pricing or product descriptions

  • Change prices without prior notice

  • Cancel orders affected by incorrect pricing

If an order is cancelled due to an error, customers will be notified and refunded.


5. Orders and Payments

By placing an order through the website, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the payment method provided

Payments may be processed through third-party payment providers. We do not store full payment details on our servers.

Orders may be cancelled if fraud or unauthorized activity is suspected.


6. Service Appointments

For appliance repair or installation appointments:

  • Appointment times are estimates and may vary due to traffic, workload, or unforeseen circumstances

  • Customers must provide safe access to the appliance and work area

  • Additional charges may apply if the issue differs from the original service request

If a customer is not present at the scheduled appointment time, a service call fee may apply.


7. Warranty Disclaimer

AnSen Appliance provides services and products on an “as-is” and “as-available” basis.

Manufacturer warranties apply to products where applicable.

We do not guarantee that:

  • The website will be uninterrupted or error-free

  • All services will resolve every appliance issue permanently


8. Limitation of Liability

To the fullest extent permitted by law, AnSen Appliance shall not be liable for:

  • Indirect or consequential damages

  • Loss of business or profits

  • Damage caused by misuse of appliances

  • Issues resulting from manufacturer defects

Our total liability shall not exceed the amount paid for the product or service.


9. Intellectual Property

All content on this website, including:

  • Text

  • Images

  • Logos

  • Graphics

  • Videos

  • Website design

is the property of AnSen Appliance and is protected by copyright and intellectual property laws.

No content may be reproduced or distributed without written permission.


10. Third-Party Links

This website may contain links to third-party websites.

AnSen Appliance is not responsible for the content, privacy policies, or practices of these external websites.


11. Privacy

Use of this website is also governed by our Privacy Policy, which describes how we collect and use personal information.


12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Changes will take effect immediately upon posting on the website.


13. Governing Law

These Terms and Conditions are governed by the laws of Ontario, Canada.

Any disputes arising from the use of this website shall be resolved in the courts of Ontario.


14. Contact Information

If you have any questions about these Terms and Conditions, please contact:

AnSen Appliance
Website: https://ansenappliance.com
Email: service@ansenappliance.com
Phone: +1-437-889-9978

服务与预约说明

安心家电在多伦多及GTA提供抽油烟机维修、安装与销售,强调华人技师、本地服务与上门测量。为保证效率,我们提供:

  • 同日服务(视档期与地区而定)
  • 上门测量与现场报价
  • 专业华人技师沟通、安装与维修

常见维修类型与保障

常见问题包括清洁保养、马达故障、开关与照明、更换滤网与排烟管道修复。关于保修与责任:

  • 优先使用原厂或高质量配件
  • 厂家保修按原厂条款执行
  • 具体保修期限与条款以服务单与付款记录为准

常见问题 FAQ

抽油烟机维修通常多久能上门?

视地区与当日工单量而定。我们在多伦多/GTA多数区域可提供同日或1–2个工作日内上门服务,建议电话 437-889-9938 预约并确认可用档期。

上门测量和报价是否收费?

上门测量通常会收取服务费或列入最终维修费用中抵扣。具体费用与是否需要额外配件会在到场后告知并获取同意才开始维修。

维修后是否有保修?使用什么配件?

我们优先使用原厂或高质量替代配件。产品与配件若享有厂家保修,则按厂家条款执行;安心家电对维修服务亦可能提供有限期保修,详情以服务单为准。

你们的服务覆盖哪些地区?

覆盖 Toronto、Markham(万锦)、Richmond Hill(列治文山)、North York(北约克)、Scarborough(士嘉堡)、Vaughan(旺市)、Newmarket(纽马克特)、Aurora(奥罗拉)、Etobicoke(怡陶碧谷)、Mississauga(密西沙加)、Ajax(阿贾克斯)、Pickering(皮克林)等多伦多及大多伦多地区。